Legal Notices
Last updated: 8 December 2025
Identification of the Host
The website arbourshipping.com is hosted and protected by Cloudflare.
Cloudflare, Inc.
101 Townsend Street, San Francisco, CA 94107, United States of America
Cloudflare provides content delivery, DDoS mitigation, and related security services used by this site.
Access and Use of the Website
Access to and use of arbourshipping.com imply full acceptance of these legal notices and of any specific terms that may appear on certain sections or services. Users undertake to use the site in a lawful, diligent, and reasonable manner and to refrain from any activity that could harm the site’s proper functioning, security, or integrity, or infringe the rights and interests of ArbourShipping or third parties.
ArbourShipping may suspend, limit, or withdraw access to all or part of the site at any time for maintenance, security, or operational reasons.
Intellectual Property
All content available on arbourshipping.com, including but not limited to text, graphics, logos, icons, images, audio or video clips, page layout, user interfaces, software, and databases, is protected by intellectual property laws. Unless otherwise stated, such content is the property of ArbourShipping or its licensors and is provided for personal, non-commercial use only.
Any reproduction, representation, adaptation, modification, translation, extraction, public communication, or redistribution of all or part of the site or its content, by any means and for any purpose other than personal consultation, is prohibited without prior written authorization from the rights holder.
Trademarks and trade names displayed on this site, whether registered or not, are the property of their respective owners. No license or right is granted to users by the mere display of these elements on the site.
Where the site allows downloading of specific materials (such as brochures), any use is limited to a personal and non-commercial purpose, without altering proprietary notices.
Hyperlinks
The site may contain hyperlinks to third-party websites or resources. These links are provided solely for convenience and information. ArbourShipping has no control over the content, availability, or practices of such third parties and assumes no responsibility or liability for them. Creating links to the site is permitted provided that such links do not harm the reputation or rights of ArbourShipping and do not suggest any form of association or endorsement where none exists. Framing or embedding the site without express authorization is prohibited.
Liability and Warranties
The information presented on arbourshipping.com is provided for general information purposes. While efforts are made to ensure accuracy and timeliness, no guarantee is given that content is complete, current, or free of errors. Information such as service descriptions, transit times, rates, routings, and availability is indicative and subject to change without notice.
Access to the site is provided on an “as is” and “as available” basis. ArbourShipping does not warrant uninterrupted, timely, secure, or error-free access and shall not be liable for delays, interruptions, failures, inaccuracies, or omissions resulting from network or system constraints, maintenance, updates, or third-party acts.
ArbourShipping shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profit, revenue, data, business, or goodwill, arising out of or in connection with the use of the site, even if advised of the possibility of such damages. Users are responsible for implementing appropriate safeguards to protect their devices and data.
Nothing on the site constitutes professional advice or a binding offer. Any quotations, bookings, or contracts relating to logistics and shipping services are governed by their own terms and conditions provided at the time of engagement.
Personal Data Protection
ArbourShipping respects your privacy and processes personal data in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and where relevant, the EU General Data Protection Regulation (EU GDPR).
Categories of Data
Depending on your interactions with the site, the following data may be processed: identification and contact details (e.g., name, company, role, telephone number), professional information, communication content and metadata, browsing data and technical identifiers (e.g., IP address, device and browser data, logs), and preferences (including cookie choices). If you submit inquiries for quotations or services, operational information relevant to the request may also be processed.
Purposes and Legal Bases
- Responding to inquiries, requests for information or quotations, and pre-contractual exchanges (performance of a contract or pre-contractual measures).
- Provision of online features, site administration, troubleshooting, and security (legitimate interests in running a secure and functional site; compliance with legal obligations for security and record-keeping).
- Audience measurement, service improvement, and analytics (legitimate interests; consent where required for non-essential cookies or identifiers).
- Direct communications about services similar to those requested and optional newsletters or marketing (legitimate interests for existing users/customers; consent where required).
- Compliance with legal, regulatory, or court requirements and the establishment, exercise, or defense of legal claims (legal obligations and legitimate interests).
Recipients
Data may be shared with authorized personnel strictly on a need-to-know basis and with service providers acting on instructions (such as hosting, security, analytics, IT maintenance, email and form processing). In particular, technical data may transit through or be protected by Cloudflare for performance and security purposes. Where legally required, appropriate data processing agreements are in place.
International Transfers
Some recipients may be located outside the UK and/or European Economic Area. In such cases, appropriate safeguards are implemented, such as standard contractual clauses approved by competent authorities, or transfers are made on another lawful basis.
Retention
- Contact and inquiry data: retained for up to 3 years from the last interaction, unless a contractual relationship ensues.
- Contractual and billing data: retained for the duration of the contract and the applicable statutory limitation or retention periods (generally up to 6 years for accounting records).
- Security and access logs: retained for up to 12 months unless longer retention is required for incident investigation.
- Cookies and similar technologies: retained for the durations indicated in the Cookies section below.
Your Rights
Subject to legal conditions and limits, you may have the rights of access, rectification, erasure, restriction, objection, and portability, as well as the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
You also have the right to lodge a complaint with a supervisory authority, such as the Information Commissioner’s Office in the United Kingdom or the competent authority of your habitual residence in the EEA.
To exercise your rights, use the contact channels made available on this website. Requests may require verification of identity.
Cookies and Similar Technologies
This site uses cookies and similar technologies to operate, secure, and measure the audience of the website. A cookie is a small file stored on your device by your browser.
Categories of Cookies
- Strictly necessary cookies: essential for the site to function and to provide security and network management (for example, load balancing, bot management, or session management). These cannot be switched off in our systems.
- Functionality cookies: remember choices and preferences to enhance your experience. These are optional and may require consent depending on your jurisdiction.
- Analytics cookies: help measure and analyze traffic and usage to improve performance. These are set only with your consent where required by law.
- Advertising or social cookies: if present, used to deliver or measure advertising or to enable social features. These are set only with your consent where required by law.
Examples of Technical and Security Cookies
The site may rely on security and performance cookies provided by Cloudflare, such as cookies used for bot management and traffic integrity (for example, cookies with short lifetimes used to distinguish humans from bots). These are generally classified as strictly necessary and do not store personally identifying information.
Cookie Lifetimes
- Strictly necessary/security cookies: session-based up to 24 hours; some may persist up to 12 months depending on purpose.
- Functionality cookies: typically from session to 12 months.
- Analytics cookies: typically up to 13 months.
- Advertising or social cookies: typically up to 13 months.
Consent and Management
Where required by law, non-essential cookies are stored only after you provide consent, which can be withdrawn at any time. You can manage cookies through your browser settings by blocking, deleting, or limiting cookies. Disabling certain cookies may affect the functionality or availability of parts of the site.
Security
Appropriate technical and organizational measures are implemented to protect the site and data against unauthorized access, alteration, disclosure, or destruction. These measures include the use of reputable hosting and security providers, encrypted connections where applicable, access controls, and monitoring. Nevertheless, no method of transmission or storage is entirely secure. Users should take reasonable steps to secure their devices and networks and exercise caution when sharing information online.
Applicable Law and Jurisdiction
These legal notices, and any dispute or claim arising out of or in connection with them or their subject matter or formation, are governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these legal notices or their subject matter or formation.
Changes to These Legal Notices
ArbourShipping may update these legal notices at any time to reflect changes in law, regulation, technology, or site operations. The date of the latest update appears at the top of this page. Continued use of the site after an update constitutes acceptance of the revised terms.